At Northamptonshire Fire and Rescue Service (NFRS) we are continually seeking to make improvements for the community we serve. The monitoring and management of our performance is key to achieving this goal.
Her Majesty’s Inspectorate of Constabulary and Fire and Rescue Services (HMICFRS) are conducting a national inspection programme which includes NFRS; what their inspection covers including findings and improvement actions can be found by visiting our HMICFRS inspections page.
We use performance indicators, set by the government, which provide a way to measure our progress in delivering and contributing to improvements across our own and a range of partnership activities.
By using this common set of performance indicators we are able to compare our performance against that of other authorities.
Comparisons for previous years can be found on the Communities and Local Government website.
The performance table in the document below shows the actual number of different types of incidents attended during 2017 to 2018 compared to the previous year:
Other performance tables for NFRS can be found below:
- Primary and secondary fires data 2010 to 2017 (PDF 424KB)
- NFRS performance data benchmarked against other similar sized Fire and Rescue Services (PDF 468KB)
- NFRS employee sickness report (PDF 210KB)
The Chief Fire Office, Darren Dovey, has recently released a report detailing changes within the organisation since the change of governance from Northamptonshire County Council to The Office of the Police, Fire and Crime Commissioner. To read the report, please click here.