Our people

Our most important resource is our people. We currently employ approximately 470 staff who deliver services throughout the county.

We have:

  • 22 fire stations
  • one headquarters site, shared with Northamptonshire Police, at Wootton Hall in Northampton
  • two satellite sites:
    • Moulton Logistics Centre (MLC), Moulton, Northampton
    • Northern Accommodation Building (NAB), Kettering

The Chief Fire Officer (CFO), two Assistant Chief Fire Officers (ACFOs), three Area Managers (AMs), the Fire Protection Manager and the Prevention, Safeguarding and Partnerships Manager come together to form the Fire Executive Group (FEG) for NFRS.

File Download - Organisational structure chart (PDF 246KB) Organisational structure chart (PDF 79KB)

Each of their service areas are listed below:

Key personnel


Darren Dovey

The CFO is responsible for all areas of NFRS. The service also works closely with the Local Government Shared Services (LGSS) who provide HR advice, Health and Safety advice, payroll and pension transactions and financial regulations.

The priorities in the Fire and Rescue National Framework are:

  • to make provision for prevention and protection activities and respond to incidents appropriately
  • to work in partnership with our communities and a wide range of partners locally and nationally in order to deliver our service
  • to be accountable to our communities for the service we provide
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Shaun Hallam - Community Risk

The ACFO – Community Risk oversees the day to day running of the operational side of the service (operational support and service delivery).

In addition, they take the lead on the Retained Duty System (RDS) review, flexible rostering project and Her Majesty’s Inspectorate of Constabulary and Fire and Rescue Services (HMICFRS) inspection programme.

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Rob Porter - Corporate Services

The ACFO – Corporate Services oversees support services and has lead responsibility for managing the current governance change. They are also the Senior Responsible Officer (SRO) for significant projects.

Working for LGSS, the Health and Safety team provide support and advice to NFRS. The Service has a dedicated Health and Safety Adviser working with a Technical Support Officer to administer, inform and guide staff.

All communications and media for the Service are overseen by the ACFO for Corporate Services. Corporate Communications has reactive officers who provide media information for any major or serious incidents and set up media interviews with senior officers. They also have proactive officers who promote the vital work NFRS is doing to educate and inform residents about fire safety and prevention.

They oversee Business Services which include the following teams:

  • Integrated Risk Management Planning
  • Performance Framework
  • Organisational Assurance

The Service Information Team provides a comprehensive support service to all customers of NFRS. They manage corporate service information and the fire publication scheme on the Service’s website, as well as co-ordinating the administration of internal documents, forms and letters throughout NFRS. They also co-ordinate responses to Freedom of Information (FOI) requests and handle customer interaction.

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Paul Greenwood - Organisational Development

Within Organisational Development we have the following departments:

  • Training
  • Workforce Development
  • Commercial Strategy

The Training and Development team provide relevant training courses and utilise our Command and Development Centre (CDC), based at Daventry. They offer advice and assistance to NFRS and Northamptonshire Police staff as necessary.


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Kerry Blair - Service Delivery

Within Service Delivery we have the following departments:

  • Community engagement
  • Community Risk Groups (CRGs)
  • Fire Control

The CRGs manage the 22 fire stations which are crewed by both Wholetime (full time) Duty System (WDS) and Retained (on call) Duty System (RDS) personnel. The stations are split into 2 risk areas; North and West, each headed by a CRG Manager. They provide emergency response to incidents as well as carrying out prevention activities within the local community.

Fire Control provide a 24/7 response to emergency calls, mobilising personnel, appliances and equipment to incidents.

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Phil Pells - Operations

Within Operations we have the following departments:

  • Joint Operations Team (JOT)
  • Operational Effectiveness

JOT is a key function of NFRS and Northamptonshire Police enabling interoperability between Fire, Police and external agencies making Northamptonshire safer.

JOT leads on operational guidance and procedures, operational learning and evaluation, operational support, risk intelligence including contingency planning and event planning, specialist operations, incident support, Multi-Agency Specialist Assessment Team (MASAT) and a shared Unmanned Aerial System (drone) capability. JOT represents Fire and Police as a key partner within the Local Resilience Forum (LRF).

The Operational Effectiveness team provide assurance on the operational incident response.  This includes:

  • Training operational Incident Commanders (ICs) in the skills to manage and resolve emergency incidents of any size and complexity through teaching, immersive simulation and regular commander revalidation assessments.
  • Training and exercising our operational ICs and response plans through realistic exercises at venues in Northamptonshire and across our borders involving our neighbouring fire and rescue services, emergency service colleagues and responding partners.
  • Monitoring and analysing our incident command and operational response performance ensuring we learn and improve.
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Fire Protection Manager

Scott Richards

The Fire Protection Manager oversees the Protection team which aims to drive down risk in non-domestic premises.

This is achieved through a risk based inspection programme of non-domestic premises under the Regulatory Reform (Fire Safety) Order (RRO) 2005. They provide advice and guidance to building developers, owners, occupiers, and employees on regulations and fire safety legislation including the enforcement of sports grounds legislation.

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Prevention, Safeguarding and Partnerships Manager

Lisa Bryan

The Prevention, Safeguarding and Partnerships Manager oversees the Prevention team which includes personnel from NFRS and Northamptonshire Police.

They work on programmes and projects to ensure fire, road and community safety messages are delivered to the public and co-ordinate Home Safety Checks for customers in the county.

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Director for Delivery (Police and Fire)

Paul Bullen

The Director for Delivery is currently overseeing Enabling Services where we have the following teams:

  • Fleet, Engineering and Equipment
  • Facilities Management
  • Information Communications Technology (ICT)

The Fleet, Engineering and Equipment team manages vehicles and operational equipment as and when required for the Fire Service.  They also undertake maintenance, repairs and inspections for NFRS and Northamptonshire Police.  The Water Officer oversees the maintenance of a number of the county’s hydrants.

The Facilities team maintain all fire stations and manage access control across Northamptonshire.

The ICT team maintain the computerised, radio and telephony systems for NFRS. In addition they support a variety of bespoke databases and implement a number of project solutions.

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Welcome to Northamptonshire Fire and Rescue Service

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