Our most important resource is our people. We currently employ approximately 500 staff who deliver services throughout the county.
The Chief Fire Officer (CFO), two Assistant Chief Fire Officers (ACFOs), a Joint Assistant Chief Officer for Enabling Services (Police and Fire), three Area Managers (AMs), the Head of Protection and the Prevention, Safeguarding and Partnerships Manager come together to form the Fire Executive Group (FEG) for NFRS.
Each of their service areas are listed below:
The CFO is responsible for all areas of NFRS. The service also works closely with West Northamptonshire Council who provide our payroll and fire staff (local government) pensions services.
The priorities in the Fire and Rescue National Framework are:
ACFO - Community Risk
The ACFO – Community Risk oversees the day to day running of the operational side of the service (operational support and service delivery).
In addition, they take the lead on the Retained Duty System (RDS) review, flexible rostering project and Her Majesty’s Inspectorate of Constabulary and Fire and Rescue Services (HMICFRS) inspection programme.
ACFO - Service Development
The ACFO Service Development oversees organisational development, fire service operations policy, operational assurance, Training, Health and Safety, Strategic Planning, business performance processes, Service Assurance, audit and Information Management via the various department leads and holds the roles of Brigade Investigating Officer (BIO) and Senior Information Risk Owner (SIRO).
They also perform the Principal Equality, Diversity and Inclusivity (EDI) officer and wellbeing roles within the Service, chairing the EDI board, Health and Safety Committee and the Wellbeing board. Another responsibility of the role is to lead on commercial activity in the Service largely through the development of the fire training site at Chelveston and is Senior Responsible Officer (SRO) for other large projects. They are an active member of the National Operations Co-ordination Committee on behalf of the East Midlands region and Chair the Regional Operations board.
Joint Assistant Chief Officer for Enabling Services (Police and Fire)
The Joint Assistant Chief Officer for Enabling Services oversees the following teams:
The Fleet, Engineering and Equipment team manages vehicles and operational equipment as and when required for the Fire Service. They also undertake maintenance, repairs and inspections for NFRS and Northamptonshire Police.
The Facilities team maintain all fire stations and manage access control across Northamptonshire.
The ICT team maintain the computerised, radio and telephony systems for NFRS. In addition they support a variety of bespoke databases and implement a number of project solutions.
The Health and Safety team provide support and advice to NFRS. The Service has a dedicated Health and Safety Adviser working with a Technical Support Officer to administer, inform and guide staff.
AM - Service Delivery
Within Service Delivery we have the following departments:
The CRGs manage the 22 fire stations which are crewed by both Wholetime (full time) Duty System (WDS) and Retained (on call) Duty System (RDS) personnel. The stations are split into 2 risk areas; North and West, each headed by a CRG Manager. They provide emergency response to incidents as well as carrying out prevention activities within the local community.
Fire Control provide a 24/7 response to emergency calls, mobilising personnel, appliances and equipment to incidents.
AM - Operational Support
Within Operational Support we have the following departments:
JOT is a key function of NFRS and Northamptonshire Police enabling interoperability between Fire, Police and external agencies making Northamptonshire safer.
JOT leads on operational guidance and procedures, operational learning and evaluation, operational support, risk intelligence including contingency planning and event planning, specialist operations, incident support, Multi-Agency Specialist Assessment Team (MASAT) and a shared Unmanned Aerial System (drone) capability. JOT represents Fire and Police as a key partner within the Local Resilience Forum (LRF). JOT also has responsibility of water and hydrants with the Water Officer overseeing the maintenance of a number of the county’s hydrants.
The Workforce Development and Operational Assurance team provide assurance on the operational incident response. This includes:
The Training team provide centrally delivered risk critical and core skills Maintenance Of Competence (MOC) training frameworks.
Primarily working from the tactical firefighting centre at Chelveston, the department assesses, develops and trains all operational crews across the county. Working collaboratively with regional partners, the team develop regional training packages adopting national operational guidance.
The Training team support the development and assessment of specialist operational skills in line with statutory requirements and guidance, such as specialist rescue for water incidents, animal rescue and specialist technical rescue. Some of the specialist training not only supports operational response within the county but also for national deployments when mutual assistance is requested in spate conditions.
The Training team manage the budget for all training across the organisation to include the development and MOC of all Fire Staff to ensure they are compliant and competent within their specific roles.
Head of Protection
The Fire Protection Manager oversees the Protection team which aims to drive down risk in non-domestic premises.
This is achieved through a risk based inspection programme of non-domestic premises under the Regulatory Reform (Fire Safety) Order (RRO) 2005. They provide advice and guidance to building developers, owners, occupiers, and employees on regulations and fire safety legislation including the enforcement of sports grounds legislation.
AM - Business Services
The AM for Business Services oversees the following departments:
The Service Information Team provides a comprehensive support service to all customers of NFRS. They manage corporate service information and the fire publication scheme on the Service’s website, as well as co-ordinating the administration of internal documents, forms and letters throughout NFRS. They also co-ordinate responses to Freedom of Information (FOI) requests and handle customer interaction.
Prevention, Safeguarding and Partnerships Manager
The Prevention, Safeguarding and Partnerships Manager oversees the Prevention team which includes personnel from NFRS and Northamptonshire Police.
They work on programmes and projects to ensure fire, road and community safety messages are delivered to the public and co-ordinate Home Safety Checks for customers in the county.
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