During the coronavirus pandemic, Northamptonshire Fire and Rescue Service will continue to receive and respond to information requests as best we can. This may take longer than one calendar month to supply the information but we will communicate this with each requester.
The handling of Freedom of Information (FOI) and Environmental Information Regulation (EIR) requests are understandably not a priority for the Service during this critical time. This is supported by the Information Commissioner’s Office (ICO) who have advised the public to expect possible delays to any FOI or EIR requests made to a public body as we divert our resources to help with the crisis affecting the country. We will endeavour to respond within 20 workings days where we can and will communicate any delays accordingly.
We apologise for the inconvenience this may cause and thank you for your understanding.
The Freedom of Information Act 2000 stipulates that all public authorities must make certain information available to the public. It does this in two ways:
- Public authorities must regularly publish certain information, usually relating to performance and spending
- Members of the public can request specific information from public authorities that has not been published
The Act covers a variety of information that could be held by a company and is not limited to just official documentation. A member of the public could request access to CCTV recordings, emails or letters received from the public. Submitting a request is not a guarantee that you will receive the information however, as there may be a legitimate reason to continue to withhold the information requested.
Before submitting your request, please check our Disclosure Log as it is possible your request has been made before.
If you would like to make a request under the Freedom of Information Act please send an email to firstname.lastname@example.org.
Ensure that you include the following information in your request:
- Your name
- A contact address
- A detailed description of the information you want
You should receive a response within 20 working days and will be kept up to date as your request progresses.
Subject Access Requests
If you have previously been in contact with us or have been involved in an incident and want to know how your personal data and information are being stored by our organisation, you can make a Subject Access Request.
Simply complete the form and a member of our team will be in touch shortly.