This accessibility statement applies to https://www.northantsfire.gov.uk which is managed by Northamptonshire Fire and Rescue Service (NFRS).
NFRS are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Zoom in up to 300% without text spilling off the screen.
- Navigate most of the site using only a keyboard or speech recognition software.
- Listen to most of the site using screen readers (including the latest versions of JAWS, NVDA, and VoiceOver).
We aim to keep our content clear and easy to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How Accessible This Website Is
We know some parts of this website are not fully accessible:
- Some content requires JavaScript (e.g., forms and maps).
- Line height and text spacing cannot be adjusted.
- Live video streams do not have captions.
- Map magnification is limited on the ‘Find Your Local Fire Station’ page
- Some older PDF documents aren’t fully accessible to screen readers. However, users can request accessible versions.
Feedback and contact information
We are always looking to improve accessibility. If you encounter problems not listed here or believe we are not meeting accessibility requirements, please contact us:
- Email: enquiries@northantsfire.gov.uk
- Phone: 01604 797000
When reporting an issue, please include:
- The page address or title.
- A description of the problem.
- Details of your device and software.
Alternative Formats
If you need information in a different format, please contact us via the details above. We will respond within 5 working days.
Enforcement
The Equality and Human Rights Commission (EHRC) enforces the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. If you are not satisfied with our response, contact the Equality Advisory and Support Service (EASS).
Technical Information
NFRS is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard. This website is partially compliant with the WCAG 2.2 AA standard, due to the non-compliances listed below.
Non-Accessible Content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
- Missing text labels on some forms (WCAG 3.3.2).
- Empty heading elements (WCAG 1.3.1).
- Images without suitable descriptions (WCAG 1.1.1).
- Missing language attributes in some documents (WCAG 3.1.1).
- Broken ARIA references (WCAG 1.3.1).
- Low text contrast on some pages (WCAG 1.4.3).
- At 400% zoom, the keyboard tabs on content behind the hamburger menu whilst it is expanded (WCAG 2.4.11)
- The pause menu for the carousel is not accessible using the keyboard (WCAG 2.2.2)
- Many PDFs lack proper structure and text alternatives.
Content thats not within the scope of the accessibility regulations
- Many of our older PDFs and Word documents are not fully accessible, for example, they may not be easy to read using a screen reader. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we don’t plan to fix every older non-essential document like old campaign PDFs.
- Live video streams (exempt from captions).
Improvement Actions
We are working with our website provider to address these issues and ensure compliance with WCAG 2.2 AA standards. An accessibility audit was completed, and improvements are underway.
Preparation of this accessibility statement
This statement was prepared on 2 December 2022 and was last reviewed on 28 January 2026.
This website was last tested in November 2025 against the WCAG 2.2 AA standard. This test of a representative sample of pages was carried out by the Digital Accessibility Centre (DAC).
We also used findings from our own testing in November 2025 when preparing this accessibility statement. We carried out a mix of automated and manual testing on a sample of the most viewed pages. Testing included automated tools and manual checks with assistive technologies. A further audit of the website was carried out to the WCAG 2.2 AA standard.
