Northamptonshire Fire and Rescue Service (NFRS) strives to deliver an efficient service to all members of the community both responsively and preventatively. Working closely with our emergency services colleagues on the frontline or in a supporting role, we are invested in delivering change for a safer Northamptonshire for all.
Our Vision – Providing exceptional fire and rescue services for all.
Our Mission – Preventing, protecting and responding to keep communities safe.
We commit to ensuring our culture is one of inclusiveness and respect, in line with our values and ethical principles, supporting equality of access to all our services, monitoring and evaluating the impact of our initiatives.
We have adopted the Core Code of Ethics as our values. These were developed nationally for Fire and Rescue Services in England in partnership with the National Fire Chiefs Council, Local Government Association, and the Association of Police and Crime Commissioners to support a consistent approach to ethics, including behaviours.
As part of our statutory duty, we regularly produce a Community Risk Management Plan. This considers the foreseeable risks within the county and outlines how we plan to mitigate these through our resources, as we seek to deliver our mission and vision.
Earlier this year (2025), more than 1,300 people took part in a consultation to share their views on our plan, and the vast majority agreed with the risks we had identified and how we intend to deal with them.
Having taken all the feedback on board, our strategic priorities for the next five years are:
Our response times
We also consulted on a new way to measure our immediate response to incidents – we call this our Standards of Response (SOR). Most people supported our proposals and so we will move away from a single response standard to different response times dependant on the type of incident. It will also measure the time for the first fire resource to arrive, rather than the first pump.
We have not changed how we respond or when, simply the way we measure it. Our newly adopted standards of response will provide us with a more accurate and reliable picture of our performance and the service that we offer.
You can read more about the detail of this consultation and our response to the feedback received, within the Consultation Summary Report.
CRMP & Supporting documents
Previous CRMPs are available upon request. Please contact us and a member of the team will respond to you.
In our planning for CRMP, we undertake a broad assessment to understand our risk and what influences our role.
In this context risk is defined as – A combination of the likelihood and consequences of hazardous events.
We assess the risk of different types of hazards and potential hazardous events and consider how the Fire and Rescue Service can manage those risks. Undertaking this assessment on a county wide scale is a complex task involving layers of information, and bringing together a broad range of data and intelligence. This is interpreted alongside contextual information about our organisation and the wider landscape we are working in.
Our Strategic Assessment of Risk (SAR) has identified the key areas of focus over the medium to long term: 2025 – 2030 and will be refreshed annually. Click here to read our Assessment for 2025
Safeguarding means protecting people’s health, wellbeing and human rights and enabling them to live free from harm, abuse and neglect.
Northamptonshire Fire and Rescue Service are committed to the safeguarding of adults, young people and children and recognise that the protection and safety of these individuals is ‘everyone’s responsibility’ and therefore all staff, either in a paid or voluntary capacity have a role to play in safeguarding and preventing the abuse of those who may be vulnerable.
At Northamptonshire Fire and Rescue Service (NFRS) we are committed to ensuring that inclusion and diversity is at our core, both in terms of how we treat our staff and in relation to the services we provide. Under the banner of ‘Inclusion’, equality and diversity is part of our Service Values. Over the last 10 years much has been done to ensure that we meet both our legislative and moral responsibilities in this area. This includes ensuring that we create a working environment where all staff feel they have the opportunity to contribute and prosper. It also means utilising all of the information available to us in order to target our prevention work based on risk and vulnerability within our communities. However, more needs to be done and therefore a key area of focus for us in the coming years will be to attract applications from a more diverse range of backgrounds for roles within the Service, whether this be in front line firefighter posts, or other roles that help to keep communities safer, which in turn helps us deliver a better service to them. Therefore equality and diversity will continue to be a critical golden thread that runs though all aspects of our Service.
Diversity helps create the strongest team possible for our service and helps us connect more easily with everyone in the communities we serve. Simply put, it makes us more effective and efficient. We continually develop our relationships with partner groups, so we are able to “hear” those whose voice might be quieter. This is everyone’s responsibility and we work hard to make sure that every contact counts and every opportunity is taken to make a difference in the lives of the people we serve. This is essential if we are to deliver a service that is fair, honest and just, as perceived by the diverse community we seek to serve, and all members of NFRS.
Our strategy is further demonstration of our commitment to listen to our staff and assist them in challenging discriminatory ideas and behaviour. We must all work towards being tolerant and patient whilst developing a listening culture based on respect and mutual trust. We need to ensure the further development of co-operation and creativity and positively encourage innovation which can be acted upon for the greater good.
Every member of NFRS, whatever their role, has a responsibility to implement this approach. We also have a responsibility to uphold our values and the principles upon which these are founded, which means that we equally must be prepared to challenge language, behaviour and attitude that falls short of them and ensure that we are inclusive in all that we do. A report on equality and diversity of staff within NFRS is presented below:
NFRS are a proud, corporate member of AFSA aiming to create opportunities, build, innovate and cultivate a better future for our employees. Further information about AFSA is available on their website.
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