COVID-19

Keeping our communities safe

We understand this is a difficult time for all but we want to reassure you that although we have adapted to different ways of working, we are still here when you need us.

Throughout the outbreak of COVID-19 we have worked hard to continue to keep our communities safe.  We have been ready to respond to emergencies at all times, our stations have remained closed to visitors which has reduced the chances of our crews coming into contact with the virus.  When we do respond to emergencies, our crews will be taking additional precautions  to prevent any potential spread of the virus so we ask that you follow any instructions given to you by either our emergency control room operators or the crews when they are on scene.

Below is the timeline of COVID-19 for Northamptonshire Fire and Rescue Service (NFRS)

An overview of our response during COVID-19 is listed below:

• Maintained sufficient crewing levels across the county in line with our Standards of Operational Response (SOR) and mobilised to 1,499 incidents
• Very high risk Home Fire Safety Checks were still conducted
• Fire Protection Officers conducted remote audits, physical visits where necessary but also continued to be available over the phone to provide advice
• Dedicated staff supported multi-agency command structures to build resilience and ensure the continuity of services
• Supported pharmacy deliveries within our community to ensure medication and prescriptions were still delivered to those who needed them
• Utilised online platforms to showcase prevention videos to support the primary school curriculum and some informative videos about the Service
• Training for the intake of our new Wholetime Duty System (WDS) (full time) firefighters continued
• Internally we have produced alerts for staff and provided wellbeing support

A full infographic of our response to COVID-19 is available to view here (PDF 927 KB).

For advice on how to stay safe in the home, please visit our Home Fire Safety page or if you run a business, keep up to date with advice on our Business Fire Safety page.

We are continuing to post information and advice across our social media platforms (Facebook and Twitter) which you can like and share.

Alternatively, you can still contact us during this time but remember in an emergency always dial 999.