Our most important resource is our people. We currently employ approximately 470 staff who deliver services throughout the county.
The Chief Fire Officer (CFO), two Assistant Chief Fire Officers (ACFOs), two Area Managers (AMs) and an Assistant Chief Officer come together to form the Fire Executive Group (FEG) for NFRS.
Each of their service areas are listed below:
The CFO is responsible for all areas of NFRS. The service also works closely with the Local Government Shared Services (LGSS) who provide HR advice, Health and Safety advice, payroll and pension transactions and financial regulations.
The priorities in the Fire and Rescue National Framework are:
The ACFO – Community Risk oversees the day to day running of the operational side of the service (operational support and service delivery).
In addition, they take the lead on the Retained Duty System (RDS) review, flexible rostering project and Her Majesty’s Inspectorate of Constabulary and Fire and Rescue Services (HMICFRS) inspection programme.
They oversee the Protection team which aims to drive down risk in non-domestic premises. This is achieved through a risk based inspection programme of non-domestic premises under the Regulatory Reform (Fire Safety) Order (RRO) 2005. They provide advice and guidance to building developers, owners, occupiers, and employees on regulations and fire safety legislation including the enforcement of sports grounds legislation.
They also oversee the Prevention team which includes personnel from NFRS and Northamptonshire Police. They work on programmes and projects to ensure fire, road and community safety messages are delivered to the public and co-ordinate Home Safety Checks for customers in the county.
The ACFO – Corporate Services oversees support services and has lead responsibility for managing the current governance change. They are also the Senior Responsible Officer (SRO) for significant projects.
Working for LGSS, the Health and Safety team provide support and advice to NFRS. The Service has a dedicated Health and Safety Adviser working with a Technical Support Officer to administer, inform and guide staff.
All communications and media for the Service are overseen by the ACFO for Corporate Services. Corporate Communications has reactive officers who provide media information for any major or serious incidents and set up media interviews with senior officers. They also have proactive officers who promote the vital work NFRS is doing to educate and inform residents about fire safety and prevention.
They oversee Business Services which include the following teams:
The Service Information Team provides a comprehensive support service to all customers of NFRS. They manage corporate service information and the fire publication scheme on the Service’s website, as well as co-ordinating the administration of internal documents, forms and letters throughout NFRS. They also co-ordinate responses to Freedom of Information (FOI) requests and handle customer interaction.
Within Operational Support we have the following departments:
The Training and Development team provide relevant training courses and utilise our Command and Development Centre (CDC), based at Daventry. They offer advice and assistance to NFRS and Northamptonshire Police staff as necessary.
The Joint Operations Team has responsibility to support the response to operational emergencies. This responsibility is detailed within the Fire and Rescue Services Act 2004, the Emergency Services Order 2007, the National Framework document, the Civil Contingencies Act 2004 and by the Fire Authorities decisions. This team structure develops the department capability to enhance support to strategic and tactical co-ordinating groups and is made up of personnel from both NFRS and Northamptonshire Police.
Within Service Delivery we have the following departments:
The CRGs manage the 22 fire stations which are crewed by both Wholetime (full time) Duty System (WDS) and Retained (on call) Duty System (RDS) personnel. The stations are split into 2 risk areas; North and West, each headed by a CRG Manager. They provide emergency response to incidents as well as carrying out prevention activities within the local community.
Fire Control provide a 24/7 response to emergency calls, mobilising personnel, appliances and equipment to incidents.
Assistant Chief Officer Enabling Services (Police and Fire)
Within Enabling Services we have the following teams:
The Fleet, Engineering and Equipment team manages vehicles and operational equipment as and when required for the Fire Service. They also undertake maintenance, repairs and inspections for NFRS and Northamptonshire Police. The Water Officer oversees the maintenance of a number of the county’s hydrants.
The Facilities team maintain all fire stations and manage access control across Northamptonshire.
The ICT team maintain the computerised, radio and telephony systems for NFRS. In addition they support a variety of bespoke databases and implement a number of project solutions.
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