- They also oversee Business Services which include the following teams:
- Integrated Risk Management Planning
- Performance Framework
- Organisational Assurance
Northamptonshire Fire and Rescue Service (NFRS) strives to deliver an efficient service to all members of the community both responsively and preventatively. Whether on the frontline or in a supporting role, we are invested in delivering change for a safer Northamptonshire for all.
Our most important resource is our people. We currently employ approximately 490 staff who deliver services throughout the county.
The Chief Fire Officer (CFO), two Assistant Chief Fire Officers (ACFOs) and three Area Managers (AMs) come together to form the Fire Executive Group (FEG) for Northamptonshire Fire and Rescue Service (NFRS).
Each of their service areas are listed below:
Chief Fire Officer (CFO)
The CFO is responsible for all areas of NFRS. The service also works closely with the Local Government Shared Services (LGSS) who provide HR advice, Health & Safety advice, payroll and pension transactions and financial regulations.
The priorities in the Fire and Rescue National Framework are:
Assistant Chief Fire Officer
The ACFO – Community Risk oversees the day to day running of the operational side of the service (operational support and service delivery).
In addition, they take the lead on the Retained Duty System (RDS) review, flexible rostering project and leading on the Her Majesty’s Inspectorate of Constabulary and Fire and Rescue Services inspection programme.
The ACFO – Corporate Services oversees support services and has lead responsibility for managing the current governance change. They are also the Senior Responsible Officer (SRO) for significant projects.
Working for LGSS, the Health and Safety team provide support and advice to NFRS. The service has a dedicated Health and Safety Adviser working with a Technical Support Officer to administer, inform and guide staff. All communications and media for the Service are overseen by the ACFO for Corporate Services. Corporate Communications has reactive officers who provide media information for any major or serious incidents and set up media interviews with senior officers. They also have proactive officers who promote the vital work NFRS is doing to educate and inform residents about fire safety and prevention
Area Manager (AM)
Within Operational Support we have the following departments:
The Training and Development team provide relevant training courses and utilise our Command and Development Centre (CDC), based at Daventry. They offer advice and assistance to Fire and Rescue and Northamptonshire Police staff as necessary. The Joint Operations Team has responsibility to support the response to operational emergencies. This responsibility is detailed within the Fire and Rescue Services Act 2004, the Emergency Services Order 2007, the National Framework document, the Civil Contingencies Act 2004 and by the Fire Authorities decisions. This team structure develops the department capability to enhance support to strategic and tactical co-ordinating groups and is made up of personnel from both Northamptonshire Fire and Rescue and Northamptonshire Police services.
Within Service Delivery we have the following departments:
The CRGs manage the 22 fire stations which are crewed by both Wholetime (full time) Duty System (WDS) and Retained (on call) Duty System (RDS) personnel. The stations are split into 2 risk areas; North and West, each headed by a CRG Manager. They provide emergency response to incidents as well as carrying out prevention activities within the local community. Fire Control provide a 24/7 response to emergency calls, mobilising personnel, appliances and equipment to incidents. The Protection team aims to drive down risk in non-domestic premises. This is achieved through a risk based inspection programme of non-domestic premises under the Regulatory Reform (Fire Safety) Order (RRO) 2005. They provide advice and guidance to building developers, owners, occupiers, and employees on regulations and fire safety legislation including the enforcement of sports grounds legislation. The Prevention team includes personnel from Northamptonshire Fire and Rescue and Northamptonshire Police. They oversee programmes and projects to ensure fire, road and community safety messages are delivered to the public and coordinate Home Fire Safety Checks (HFSC) for customers in the county.
Within Support Services we have the following teams:
The Fleet, Engineering and Equipment team manages vehicles and operational equipment as and when required for the Fire Service. They also undertake maintenance, repairs and inspections for NFRS and Northamptonshire Police. The Water Officer oversees the maintenance of a number of the county’s hydrants. The Facilities team maintain all fire stations and manage access control across Northamptonshire. The ICT team maintain the computerised, radio and telephony systems for NFRS. In addition they support a variety of bespoke databases and implement a number of project solutions. The Service Information Team provides a comprehensive support service to all customers of NFRS. They manage corporate service information and the fire publication scheme on the Service’s website, as well as co-ordinating the administration of internal documents, forms and letters throughout NFRS. They also co-ordinate responses to Freedom of Information (FOI) requests and handle customer interaction.
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