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Home Fire Safety Visits

This service offers free advice on preventing fires and what to do should a fire occur in your home. You can book a face-to-face home fire safety visit for yourself if you qualify, or use the National Fire Chiefs Council (NFCC) online home fire safety checker tool if you want to carry out your own.

A face-to-face Home Fire Safety Visit lasts approximately 30 minutes, and smoke alarms may be fitted. Smoke alarms are not provided as a matter of course, and we can discuss our eligibility criteria with you during the visit. We will visit your home to deliver tailored fire safety advice and discuss any risks we find. We will also talk about how you should react or respond in an emergency. We only target our visits at people and places where we know there is a higher risk of fire. The information you supply in the application process will help us to determine your risk, so please complete the form below as completely and accurately as possible. We do require your consent to visit and following the visit, we can make onward referrals for support for you if needed.

Helpful tips on fire safety in your home are also available within the ‘Fire safety in the home’ leaflet (Gov.uk).

We want you, your family, friends and neighbours to be safe from fire in your home. To help you do this, watch the following short video (courtesy of Norfolk Fire and Rescue Service) which will highlight the risks in your home room by room and give you some advice on how to make it safer: Home safety video

 

Home Fire Safety Adviser showing ID at a home fire safety visit

Requesting a visit

Advice on how to stay safe at home is available on this website but if you have specific concerns or queries you can contact us to request further advice and support.

In addition to the guidance provided below, you can make a request for a home safety check. You can also refer a friend or relative so if you know or care for someone who is over the age of 60 or who has a physical or mental health need that affects their ability to react or escape in a fire you can encourage them to contact us or refer them (with their permission).

We prioritise this service for those who are most at risk. Please remember to check the identity of any visitors to your home.

Partner Agency Referral              Request a home safety visit 

Home Fire Safety Self Checker

It only takes 15 minutes to complete and you will answer questions about your property and lifestyle, and at the end you will get a personalised fire safety action plan to download or print out, which will help keep you and your household safe from fire. It will take you through your home one room at a time and the simple questions will help you spot fire risks as you go around your home, the tool will then offer tips and advice on the steps you can take to reduce those risks. In some cases, it may suggest that we attend your property to install safety measures for you.

Start your home fire safety check 

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