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Response to HMICFRS report on culture in the Fire sector, released today, Thursday 30 March

Chief Fire Officer Mark Jones wearing white uniform shirt, black tie and epualettes

Mark Jones, Chief Fire Officer of Northamptonshire Fire and Rescue Service, said: “This is a national report, and I am deeply concerned about what it says about our profession. People join the fire service because they have a passion to serve and keep their community safe. That’s a privilege and a responsibility.

“Northamptonshire Fire and Rescue Service has a clear code of ethics that sets out the standards of behaviour we expect. I will be reminding firefighters and staff about those standards, and the consequences for behaviour that doesn’t meet them.

“We are working hard to make all our firefighters and staff feel supported and safe to raise concerns at work and put measures in place to make that happen. I will consider each of the report’s 35 recommendations thoroughly.”

“This is an urgent priority for me. I want Northamptonshire Fire and Rescue Service to be among the best and I am committed to make sure we learn, improve, look after our people in the way they deserve and earn the trust the community places in us.”

Mark said that a programme of measures are already underway to make improvements in the culture at Northamptonshire Fire and Rescue Service, including:

  • Launching a new reporting route for inappropriate behaviour in place (Flag It)
  • Have launched Safe to Say to improve Data Quality
  • Are already reviewing our policies in relation to whistleblowing, disciplinary processes
  • Exploring options for making investigations more independent
  • Are developing a full engagement plan to enable staff to provide feedback and have their say
  • Have reviewed all disciplinary cases heard over the last five years to learn from them
  • We have reviewed the Equality Impact Assessment policy and are pushing to ensure all our policies adhere to the revised policy, which meets the national standard

Read more on the HMICFRS website:

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